The Checklist Manifesto: How to Get Things Right

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The Checklist Manifesto: How to Get Things Right

  • ISBN13: 9780805091748
  • Condition: NEW
  • Notes: Brand New from Publisher. No Remainder Mark.

Product Description

The New York Times bestselling leader of Better and Complications reveals the surprising power of the ordinary checklist

We live in a world of fantastic and increasing complexity, where even the most practiced professionals struggle to master the tasks they face. Longer training, ever more advanced technologies—neither seems to prevent grievous errors. But in a hopeful turn, acclaimed surgeon and writer Atul Gawande finds a remedy in the humblest and simplest of techniques: the checklist. First introduced decades ago by the U.S. Air Force, checklists have enabled pilots to glide aircraft of mind-boggling sophistication. Now innovative checklists are being adopted in hospitals around the world, helping doctors and nurses respond to everything from flu epidemics to avalanches. Even in the immensely complex world of surgery, a simple ninety-second variant has cut the rate of fatalities by more than a third.

In riveting tales, Gawande takes us from Austria, where an urgent situation checklist saved a drowning victim who had spent half an hour underwater, to Michigan, where a cleanliness checklist in intensive care units virtually eliminated a type of deadly hospital infection. He clarifies how checklists really work to prompt arresting and immediate improvements. And he follows the checklist revolution into fields well beyond medicine, from disaster response to investment banking, skyscraper construction, and businesses of all kinds.

An intellectual adventure in which lives are lost and saved and one simple thought makes a tremendous difference, The Checklist Manifesto is essential reading for anyone effective to get things right.

Amazon.com Review
Amazon Best Books of the Month, December 2009: With a title like The Checklist Manifesto, it would be natural to expect that Atul Gawande is bent on revolutionizing that most loved-despised activity of workers the world over: the to-do list. But it’s not the list itself he wants to change; there are no programmatic steps or tables here to help you reshuffle daily tasks. What you’ll find as a replacement for is a remarkably liberating and persuasive inquiry into what it takes to work successfully and with a personal sense of satisfaction. The first thing you’ll realize is that it takes more than just one person to do a job well. This is a toppling revelation made all the more powerful by Gawande’s skillful blend of anecdote and practical wisdom as he profiles his own experience as a surgeon and seeks out a wide range of additional professions to show that a team is only as strong as its checklist–by his definition, a way of organizing that empowers people at all levels to place their best knowledge to use, communicate at crucial points, and get things done. Like no additional book before it, The Checklist Manifesto is at once a healing call to action and a welcome voice of reason. –Anne Bartholomew

Amazon Exclusive: Malcolm Gladwell Reviews The Checklist Manifesto

Malcolm Gladwell was named one of TIME magazine’s 100 Most Influential People of 2005. He is most recently the leader of What the Dog Saw (a collection of his writing from The New Yorker) as well as the New York Times bestsellers Outliers, The Tipping Point, and Blink. Read his exclusive Amazon guest review of The Checklist Manifesto:

The Checklist Manifesto: How to Get Things Right

Over the past decade, through his writing in The New Yorker magazine and his books Complications and Better, Atul Gawande has made a name for himself as a writer of exquisitely crafted meditations on the problems and challenges of modern medicine. His latest book, The Checklist Manifesto, starts on familiar ground, with his experiences as a surgeon. But before long it becomes clear that he is really interested in a problem that afflicts virtually every aspect of the modern world–and that is how professionals deal with the increasing complexity of their responsibilities. It has been years since I read a book so powerful and so thought-provoking.

Gawande starts by building a honor between errors of ignorance (mistakes we make because we don’t know enough), and errors of ineptitude (mistakes we made because we don’t make proper use of what we know). Failure in the modern world, he writes, is really about the second of these errors, and he walks us through a series of examples from medicine showing how the routine tasks of surgeons have now become so incredibly intricate that mistakes of one kind or another are virtually inevitable: it’s just too simple for an otherwise competent doctor to miss a step, or forget to question a key question or, in the stress and pressure of the moment, to fail to plot properly for every eventuality. Gawande then visits with pilots and the people who erect skyscrapers and comes back with a solution. Experts need checklists–factually–written guides that walk them through the key steps in any complex procedure. In the last section of the book, Gawande shows how his research team has taken this thought, developed a safe surgery checklist, and applied it around the world, with staggering success.

The danger, in a review as fleeting as this, is that it makes Gawande’s book seem narrow in focus or colorless in its conclusions. It is neither. Gawande is a gorgeous writer and storyteller, and the aims of this book are ambitious. Gawande thinks that the modern world requires us to revisit what we mean by expertise: that experts need help, and that progress depends on experts having the humility to concede that they need help. –Malcolm Gladwell




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