QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life
Where to buy QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life books online?
- ISBN13: 9780399152337
- Condition: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
Product Description
Who Stirred My Cheese? showed readers how to adapt to change.
Fish! helped raise flagging morale.
Execution guided readers to overcome the inability to get things done.
QBQ! The Question Behind the Question, already a phenomenon in its self-published edition, addresses the most vital issue in business and society today: personal accountability.
The lack of personal accountability has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the market, fulfill a vision, or renovate people and teams lacking personal accountability.
The solution involves an entirely new approach. We can no longer question, “Who dropped the ball?” “Why can’t they do their work properly?” or “Why do we have to go through all these changes?” As a replacement for, every individual has to question the question behind the question: “How can I improve this situation?” “What can I contribute?” or “How can I make a difference?”
Succinct, insightful, and practical, QBQ! The Question Behind the Question provides a method for putting personal accountability into daily action, which can bring astonishing results: problems get solved, barriers come down, service improves, teamwork grows, and people adapt to change.Amazon.com Review
QBQ! by John G. Miller is a motivational primer aimed at riddance the “blame, complaining, and procrastination” from the workplace. Miller believes that one of the hallmarks of today’s business culture is a lack of personal accountability; he prescribes the cure in this series of fleeting tales and personal observations drawn from his years of experience running his organizational development firm. His main point is that positive change starts with individuals changing themselves: “As a replacement for of asking, ‘When will others walk their talk?’ let’s walk our talk first.” The result is choppy (39 chapters in 115 pages), and at times Miller’s advice boils down to truism and cliché. Nevertheless, managers whose workplaces demand remedial, straightforward advice should find a useful tool here. –Harry C. Edwards
Buy Cheap QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life Online
Related posts:
- Inner Work: Using Dreams and Active Imagination for Personal Growth
- Making It All Work: Winning at the Game of Work and the Business of Life
- What Should I Do with My Life?: The True Story of People Who Answered the Ultimate Question
- The Art of Possibility: Transforming Professional and Personal Life
- Memories of the Afterlife: Life Between Lives Stories of Personal Transformation
As such I chose to read one of his books that was in the library. Yawn! Didnt reflect it was very excellent. The reason I cant recommend it is that it speaks about the obvious in responsibility. I mean if you dont know the obvious how would you get a job at a corporation in the first place? That is my opinion
Reader’s Rating: 1 / 5
Never received the book. Book shows as being delivered, but does not show where it delivered to and who signed for the book.
Reader’s Rating: 1 / 5
QBQ! is clearly the definitive work on personal accountability and how to practice responsibility in one’s life in all arenas. It’s a one hour read with fun tales that teach us all how to question better questions so we can live the life of accountability. In our organizaiton there is so much blame, victim thinking, etc. that when we miss targets and deadlines it’s just terrible. “Heads will roll!” is regularly the mantra of the day. But QBQ! is helping us turn that culture into one where people take ownership and are more creative by simply asking QBQs. Miller does an brilliant job teaching and sharing with a pleaseant undertone of humor throughout. I highly recommend QBQ! It’s an brilliant study book for teams, too.
Reader’s Rating: 5 / 5
“Infantile” is the best word I can reflect of when describing this book. Ramsey seems to imply that fantastic and wonderful things will take place just by following his advice. This is pure and utter nonsense. Sure, maybe if EVERYONE followed his advice, the world would be a better place, and we’d have world peace. But people aren’t like that. This will sound cynical, but here it is… If you take the initiative to satisfy the customer by doing a name else’s job for them, you may find yourself doing their job forever, while they sit around and do nothing.
I painstakingly loved his tale about the Home Depot cashier, reaching into her own pocket to pay for a tiny sale rather than send the consumers $100 bill back to the tomb for change. Yes, the customer brought all his business to Home Depot. But what’s the rest of the tale? Did Home Depot manage to keep that customer for the long term, or did they do their normal job and end up losing that consumers loyalty after a few months? Clearly, all of Home Depot doesn’t act like that cashier, and while her actions may have attracted a customer, Home Depot’s actions eventually lost that customer. So, tell me, what was gained?
This book reminded me of “Who Stirred My Cheese”, which was another pseudo-management book which holier-than-thou managers give to their underlings in a vain attempt to inspire them to act in a way which the managers will never choose for themselves. (BTW, I am a manager.) This genre of books preaches the magic of kittens and rainbows. In reality, their only purpose is to give authors a product to sell, and a venue to preach their stupidity, all that the incredible expense of corporations who reflect “this book will solve all our problems!”
Don’t waste your money. Take All-purpose George S. Patton’s advice as a replacement for: “If you tell people where to go, but not how to get there, you’ll be amazed at the results.”
Reader’s Rating: 1 / 5
A Must Read! QBQ! by John Miller is simply incredible. This small book delivers in a BIG way! I don’t have a lot of time to study so the quick read format was perfect for me. QBQ strips away all the excuses and reminds us again where it is the buck is supposed to stop. If you’re looking for an instruction manaual for leaders, here it is. People don’t need tricks, methods, myths or secrets…what they really need is a tool that helps them step up to the plate and be accountable for their own results. Now I know why Dave Ramsey recommends this to all his listeners……it works. Bravo for QBQ!
Reader’s Rating: 5 / 5