Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
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- ISBN13: 9780425193372
- Condition: USED – VERY GOOD
- Notes:
Product Description
The Wall Street Journal bestseller, now with new material.
The master teacher of positive change through powerful communication, Susan Scott wants her readers to make it. To do that, she clarifies, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:
€ Overcome barriers to meaningful communication
€ Expand and enrich conversations with colleagues, friends, and family tree
€ Increase clarity and improve understanding
€ Handle strong emotions-on both sides of the tableAmazon.com Review
Susan Scott believes that interpersonal difficulties–at work and at home–are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they delight in with their various dialogue partners “one conversation at a time.” Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she’s developed to erect better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to point ways she’s fashioned to confront and resolve issues “that stand between you and success,” Scott offers the type of concrete advice and confidence-building counsel that should help even the most silent improve their communication skills dramatically. –Howard Rothman
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What a piece of destructive, corporate wanna-bees version of the world! This is an epic work worshiping the god /dess of mediocrity. “How dare you present things that shake the paradigm?” If you do, we need to have a “fierce conversation” regarding how you have upset our “etched in-stone” methods of business. You need to play the rules or out you go. I just suffered the humiliation of this as the background text to an “invigorating, uplifting” “refuge” in the meadow of education. I thought there was real progress moving forwards with the “Appreciative Inquiry” movement, but I see that this trash, now the embraced holy text, is the backlash to that. Welcome to the cultural stage of fixed roles and top down directives where solutions are tromped into dust.
Reader’s Rating: 1 / 5
I bought this book with the hope that I would find something new in “Fierce” but as a replacement for establish the same ancient clichés that have been around for a long long time. The leader uses quotes for additional literary people in an attempt to provide credibility for thoughts that have been around the block before and frankly have been better open by others. This book is a perfect disappointment.
Reader’s Rating: 1 / 5
I bought this book because it was used as a text in my MBA class for Maximizing Team Performance. Decent book, honestly simple to read.
Reader’s Rating: 4 / 5
Susan has open the information in a very appealing manner and the material has depth. It helped me a lot.
Reader’s Rating: 5 / 5
The information and the examples in the book are easily applied and really do make a difference. I used the book as a reference effective with first line managers; it is especially useful to them in confronting passive aggressive communication styles.
Reader’s Rating: 5 / 5